Privacy Policy
MF Automations LLC ("MF Automations," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at mfautomations.ai and our AI operator services (collectively, the "Services").
Please read this policy carefully. By using our Services, you agree to the practices described herein. If you do not agree, please discontinue use of our Services.
1. Information We Collect
We collect information you provide directly to us, information we collect automatically, and information from third parties.
Information you provide:
- Account registration details (name, email address, business name)
- Billing and payment information (processed securely by Stripe; we do not store card numbers)
- Communications you send to us (support requests, emails)
- Configuration and settings you provide for your AI operator
Information collected automatically:
- Log data (IP address, browser type, pages visited, timestamps)
- Device information (operating system, hardware model)
- Usage data from your deployed operator (task logs, workflow outputs, performance metrics)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Process payments and manage subscriptions
- Send transactional emails (receipts, onboarding, operator alerts)
- Respond to your questions and support requests
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
- Analyze usage to improve product features and user experience
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information with:
- Service providers: Trusted third parties who assist in operating our Services (e.g., Stripe for payments, Cloudflare for infrastructure). These parties are bound by confidentiality obligations.
- Legal requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of MF Automations, our customers, or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
4. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive credentials, and access controls. However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide Services. Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., dispute resolution, fraud prevention).
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability (receive your data in a structured format)
To exercise these rights, contact us at [email protected].
7. Cookies
We use essential cookies required for the operation of our Services. We do not use advertising or cross-site tracking cookies. You may disable cookies in your browser settings, though some features may not function properly as a result.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated effective date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
MF Automations LLC
233 NE 27th St, Miami, FL 33137
Email: [email protected]
This Privacy Policy was last updated on May 27, 2026.